Front Heated Seat Malfunction After Collision Repairs

Front Heated Seat Malfunction After Collision Repairs

Heated seat operation may be inhibited on GM models equipped with the Global A electrical architecture if the vehicle was in a collision. If the front heated seats (Fig. 13) […]

July 29, 2022
Service Transmission Messages Require Engine Control Module Reprogramming

Service Transmission Messages Require Engine Control Module Reprogramming

Some 2022 Bolt EV and Bolt EUV models (Fig. 16) may have a “Service Transmission, Unable to Shift” message or “Service Transmission Now, Unable to Shift Soon” message displayed on […]

July 29, 2022
New GM Global EPC Update Offers Email Function, Expanded Display of Parts and More

New GM Global EPC Update Offers Email Function, Expanded Display of Parts and More

The July 2022 update to the GM Global Electronic Parts Catalog (EPC) includes a number of new features that add to the functionality of the EPC, making parts searches easier […]

July 20, 2022
Fuel Additives Impact on Fuel Quality

Fuel Additives Impact on Fuel Quality

Various unproven products over the years have claimed to improve vehicle fuel economy. Many of these product benefits are based on unsubstantiated claims. In fact, the U.S. Federal Trade Commission […]

July 20, 2022
New 2022 Silverado 1500 and Sierra 1500 Boast Updated Looks, Advanced Features

New 2022 Silverado 1500 and Sierra 1500 Boast Updated Looks, Advanced Features

The new 2022 Chevrolet Silverado 1500 (Fig. 9) and GMC Sierra 1500 offer a number of enhancements as part of a mid-year launch. The updated models feature new designs — […]

July 20, 2022
2023 LYRIQ TAC Action Center Now Open

2023 LYRIQ TAC Action Center Now Open

The GM Technical Assistance Center, or TAC, (U.S.) has established an Action Center for the all-new 2023 Cadillac LYRIQ EV. (Fig. 16)   Fig. 16   TAC Action Centers are […]

July 20, 2022
July Service Newsletter from the Experts at GM TAC

July Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the July GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

July 20, 2022
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

July 20, 2022
Reducing Wi-Fi Interference in the Service Department

Reducing Wi-Fi Interference in the Service Department

A wireless network in the dealership service department offers the freedom of connecting a variety of devices without being tethered by wires. But wireless networks have limits since, in a […]

July 11, 2022
Front Brake Squeal Sound During Light Brake Application

Front Brake Squeal Sound During Light Brake Application

Some 2020-2022 Encore GX and 2021-2022 Trailblazer models may have a squealing sound originating from the front of the vehicle during light brake pedal application. (Fig. 5) The sound may […]

July 11, 2022
Common Customer Trailer-Side Faults When Using the Trailering App

Common Customer Trailer-Side Faults When Using the Trailering App

The 2019-2022 Silverado 1500, Sierra 1500; 2020-2022 Silverado 2500HD/3500HD, Sierra 2500HD/3500HD; and 2021-2022 Tahoe, Suburban, Yukon and Escalade offer a number of systems designed to help make towing easy. (Fig. […]

July 11, 2022
Component Names for the Air Leveling and Electronic Suspension Control Systems

Component Names for the Air Leveling and Electronic Suspension Control Systems

The Air Leveling Suspension (RPO F47) and the Electronic Suspension Control System (RPO Z95) are available on 2021-2022 Tahoe, Suburban, Yukon and Escalade models. When servicing these systems, it’s important […]

July 11, 2022
Intermittent Click Sound at the Front of the Vehicle

Intermittent Click Sound at the Front of the Vehicle

Some 2017-2019 Bolt EVs may have an intermittent click sound at the front of the vehicle and the ABS, traction control and/or StabiliTrack warning lamps may illuminate on the instrument […]

July 11, 2022
Achieving Maximum Results in the Technician Excellence Program

Achieving Maximum Results in the Technician Excellence Program

In the first quarter of the Technician Excellence Program (U.S.), more than 9,000 enrolled technicians earned rewards. The first quarter payouts are scheduled for the week of July 18th.   […]

June 30, 2022
Hood Ajar Message from Coolant Contamination

Hood Ajar Message from Coolant Contamination

There may be a Hood Ajar message displayed on the Driver Information Center on some 2014-2020 Impala models with the hood completely closed. The Check Engine MIL may be illuminated […]

June 30, 2022
Rearview Camera Display Affected by Coaxial Cable Conditions

Rearview Camera Display Affected by Coaxial Cable Conditions

The Rearview Camera may show a black or blue screen and a triangle icon (Fig. 7) when the vehicle is in Reverse on some 2019 LaCrosse; 2019-2020 CT6; 2019-2022 XT4, […]

June 30, 2022
DPF Regeneration Odors

DPF Regeneration Odors

The Diesel Particulate Filter (DPF) on the 3.0L Duramax diesel engine (RPO LM2) and 6.6L Duramax diesel engine (RPO L5P) available on 2019-2022 Silverado 1500, Sierra 1500; 2020-2022 Silverado 2500/3500, […]

June 30, 2022
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

June 30, 2022
Installing HUMMER EV Accessories

Installing HUMMER EV Accessories

The 2022 GMC HUMMER EV Pickup Edition 1 features a number of standard accessories, including assist steps, recovery hooks and a soft roll-up tonneau cover. (Fig. 1) There also are […]

June 21, 2022
MDI Manager Software Update Splits MDI 1 and MDI 2 into Separate Applications

MDI Manager Software Update Splits MDI 1 and MDI 2 into Separate Applications

The Multiple Diagnostic Interface 1 & 2 (MDI/MDI 2) are designed to connect a vehicle to a host PC computer application for data transfer and Electronic Control Unit (ECU) reprogramming. […]

June 21, 2022