Possible Engine Overheating Condition
The turbocharged 2.0L 4-cylinder engine (RPO LSY) on some 2019 CT6; 2020-2022 CT4, CT5, XT5, XT6, Blazer, Acadia and 2021-2022 Envision models may experience an engine overheating or running hot […]
Transfer Sound Insulator When Installing 10-Speed Service Transmission
GM now offers remanufactured 10L80 and 10L90 10-speed automatic transmissions for some 2017-2020 rear-wheel-drive applications. The remanufactured transmissions do not include the transmission housing acoustic sound insulator cover as part […]
Aero Shutter Diagnostic Tips
The aero shutters on some 2019-2021 Silverado 1500, Tahoe, Suburban, Sierra 1500, Yukon, Escalade; 2020-2021 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD models may have several conditions that could potentially cause improper […]
FSE Technician Recognition Awards – 1st Quarter 2022
The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSE’s on challenging repairs. Technicians at GM […]
Possible Condensation in Crankcase Pressure Sensor Assembly
There may be possible moisture or condensation freezing in the crankcase pressure sensor assembly on some 2019 CT6; 2019-2022 XT4; 2020-2022 CT4, CT5, XT5, XT6, Blazer, Acadia; and 2021-2022 Envision […]
Displaying the Odometer and Engine Hour Values
Service department personnel and fleet managers looking to record odometer and engine hour values from new 2022 Silverado 1500 and Sierra 1500 models equipped with the base instrument cluster (RPO […]
Service 4WD Message with DTC C119E
Some four-wheel drive 2020-2022 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD trucks equipped with the 10-speed automatic transmission (MGM, MGU) and transfer case MP 3023/2024 (RPO NQH) may have a Service 4WD […]
GM Service Know-How Emerging Issues
The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]
March Service Newsletter from the Experts at GM TAC
The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the March GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]
New Warranty Parts Center Part Photo Return Process Can Save Time, Reduce Costs
The GM Warranty Parts Center (WPC) has introduced a new part photo return process for parts replaced under warranty (U.S. only). The new process can help reduce the cost and […]
How to Maximize Rewards in the New Technician Excellence Program
In the new Technician Excellence Program (U.S.), enrolled GM dealership service technicians can earn quarterly earnPOWER points based on their certifications across 11 service categories. (Fig. 6) Technicians are recognized […]
Report 2022 HUMMER EV Concerns to the TAC Action Center
The GM Technical Assistance Center, or TAC, (U.S.) has established an Action Center for the all-new 2022 HUMMER EV. (Fig. 8) Fig. 8 TAC Action Centers are designed […]
Updated Super Cruise Driver Escalation and Lane Change Features
The Super Cruise hands-free driver-assistance technology (RPO UKL) is now available on 2021-2022 Escalade, CT4, CT5; 2022 XT6, Bolt EUV, Silverado 1500, Sierra 1500 and HUMMER EV Pickup. The advanced […]
Corvette Brake Rotor Conditions
Some 2021-2022 Corvettes equipped with the Z51 Performance Package (Fig. 1) may have a brake pulsation or grinding sound when applying the brakes. There also may be a pitting condition […]
DEF Tank Wiring Harness Pinout Change
After replacing the wiring harness on the Diesel Exhaust Fluid (DEF) tank on some 2020-2022 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD trucks equipped with the 6.6L Duramax diesel engine (RPO L5P), […]
Power Liftgate Actuator Removal Tips
The power liftgate actuators (Fig. 7) from some 2018-2022 Acadia, XT5 and 2020-2022 XT6 models that have been returned to the Warranty Parts Center show damage due to improper removal. […]
Intermittent Power Up, No Crank Condition
Some 2021-2022 Equinox and Terrain models equipped with the 1.5L engine (RPO LYX) may have an intermittent no crank condition, but the vehicle powers up normally. If the intermittent power […]
Envision Ambient Instrument Panel Lighting
The instrument panel on 2021-2022 Envision models features ambient LED lighting. The chrome edge of the instrument panel surrounding the left and center sections illuminate with a thin light strip. […]
AFIT Software Update V16 Adds 2023 Models
The latest software update (CH-47976-SWV16) for the CH-47976 Active Fuel Injection Tester (AFIT) has recently been released. The software update includes: 2023 model year database V19.00 updates for all vehicle […]
Cold Weather Driving and Tire Pressure Monitor System Diagnostic Tips
As a rule of thumb, tire pressure will change about 7 kPa (1 psi) for every 6°C (10°F) change in temperature – dropping when it gets colder outside and rising when it […]
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Previous Articles
Transmission Whine Sound
March Service Newsletter from the Experts at GM TAC
Vehicle Alignment and Super Cruise
Rear Axle Differential Lock Control Actuator Condition
Diesel Exhaust Fluid Supply Pipe Contamination
FSE Technician Recognition Awards – 1st Quarter 2024
Crankshaft Bearing Diagnosis
Convertible Top Water Leak
Power Tonneau Cover Tips
GM Service Know-How Emerging Issues
MDI 2 Advanced Setup Technical Tips Update
Fuel Feed Pipe Buzzing Sound
February Service Newsletter from the Experts at GM TAC
Exhaust Resonator Rattle
Heated Steering Wheel Operation During a Remote Start
GM Dealer Equipment (GMDE)
TAC Newsletter March 2024
TAC Newsletter February 2024
Techline Connect Tips March 2023
